Sustainability Framework
Corporate Philosophy
Through happy employees, we desire to see smiles from customers
Vision Sustainability “An organization that provides convenience to the community and well-being and happiness to society”
Mission To Sustainability
- Achieving operational excellence, creating sustainability in providing convenience to communities creating well-being and happiness for society, achieving global and national recognition
- Improving the supply chain and value chain to meet ever-changing world conditions
- Cultivating good conscience and public mind in the DNA of employees
Element of Sustainability
Heart (Living Right)
Corporate Governance and Anti-Corruption
Human Rights and Labor Practices
Leadership and Human Capital Development
Innovation and Value creation
Responsible Supply Chain Management
Health (Living Well)
Social Impact and Economic Contribution
Education and Lifelong Learning
Good Health & Well-being
Food and Water Security & Access to Well-being
Stakeholder Engagement
Home (Living Together)
Climate Resilience
Energy Efficiency
Sustainable Packaging Management
Sustainable Waste Management
Ecosystem & Biodiversity Protection
Economic Stability
HARMONY
5 Core Competencies
The Company’s desired employee competencies
1.Achievement (love work)
2.Customer Service Orientation (love customers)
3.Integrity (love honesty)
4.Organization Commitment (love organization)
5.Team Work and Cooperation (love team)
7 Values
The Company’s desired shared values
strength / courage / verbal honesty / unity / generosity / respecting others / enjoying beauty of life
11 Leadership
Essential Leader Skills
Junior Management : sincerity / non-arrogance / verbal consciousness / non-power abusive
Middle Management : good role modeling / possessing fairness / merciful / decisive
Top Management : societal care / cultivating good people / open mindedness
Progress Towards 2030 Sustainability Goals
The Company strives on taking action to achieve the sustainable development goals and realize the identified strategic plan for phase 2 in 2021-2030. The progresses of each goal are:
Heart (Living Right)
Corporate Governance and Anti-Corruption
The Company’s corporate governance rating is at excellence by an internationally recognized institute
Goal
Excellence
Performance
Excellence
Human Rights and Labor Practices
The Company has continuously conducted Human Rights Impact Assessment following United Nations Guidelines, of its operations and suppliers with high sustainability risks
Goal
100%
Performance
100%
Leadership and Human Capital Development
All leaders and employees will be involved in the learning process and activities on sustainability
Goal
100%
Performance
100%
Innovation and Value Creation
Income from products and services innovation and new businesses including process innovation
Goal
20%
Performance
8.40%
Responsible Supply Chain
Critical Tier 1 Suppliers and High-Risk Suppliers must receive comprehensive sustainability assessment and improved
Goal
100%
Performance
94.69%
Health (Living Well)
Social Impact and Economic Contribution
To develop skills and promote jobs to generate income for small and mediumsized entrepreneurs, agriculturists, and vulnerable groups
Goal
250,000 person
Performance
200,411 person
Education and Lifelong Learning
To support children, youth, adults, and vulnerable groups to education-having access to technical and professional skills necessary for their profession
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500,000 person
Performance
272,200 person
Good Health & Well-being
Increase the number of new health & nutrition products and services
Goal
25%
Performance
19.40%
Food and Water Security & Access to Well-being
Support the underserved, impoverished, and vulnerable people in receiving access to safe food and water, as well as adequate wellbeing
Goal
100,000 person
Performance
891,078 person
Stakeholders Engagement
All key stakeholder group engagement level
Goal
80%
Performance
86%
Home (Living Together)
Climate Resilience
GHG emissions from the Company’s business operations (Scope 1 and 2)
Goal
Carbon Neutral
Performance
6.10%
Energy Efficiency
To reduce the usage of final energy, compared to business-as-usual (BAU)
Goal
25%
Performance
1.68%
Sustainable Packaging Management
Private Brand utilizing plastic packaging must be reusable, recyclable, or compostable
Goal
100%
Performance
85.09%
Sustainable Waste Management
Reduce excess or leftover food amount requiring disposal and reduce waste generated by the Company’s operations
Goal
100%
Performance
57.98%
Ecosystem & Biodiversity Protection
All areas of business operations have projects in collaboration with local and national stakeholders or independent third parties
Goal
100%
Performance
87.18%
WE SUPPORT
Joining UN Global Compact
As a participant of the UN Global Compact since 2016, CPALL is committed to integrating the Global Compact principles as part of its strategy, culture and day-to-day operations of the company, and to engaging in collaborative projects which advance the development goals of the United Nations, particularly the Sustainable Development Goals.