CP ALL Public Company Limited and its subsidiaries (“the Company”) are committed to continuous development and management of corporate sustainability under sustainability strategy, covering 3 dimensions, including environmental, social and governance and economic dimensions. The Company upholds organizational visions to facilitate well-being, happiness, human rights and basic freedoms in communities and society according to the United Nations Guiding Principles on Business and Human Rights (UNGPs), fundamental occupational rights of the International Labor Organization (ILO), and labor laws within the respective country of operation.
The Company specified 15 organizational sustainability development goals corresponding to the United Nations Sustainable Development Goals (SDGs) and the 10 United Nations Global Compact Principles (UNGC) while adhering to social responsibility standards (ISO 26000), OECD Guideline for Multinational Enterprise, Corporate Governance Code (CG Code) and Human Rights Due Diligence. The channel provided enable collection of comments, suggestions and grievance from stakeholders, determine material issue priority for policy development and appropriate organizational scope to ensure goal achievements and sustainable development in social and community aspects.
In 2023, the Company underwent Materiality Assessment through considering stakeholder Impact Materiality and Financial Materiality relevant to Company operational risks and opportunities encompassing human rights issues and Double Materiality Assessment. The assessment workshop, which involved stakeholder representatives and the organizational risk department, highlighted 10 significant sustainability issues including: 1) Climate resilience 2) Efficient use of resources and energy 3) Sustainable packaging management 4) Sustainable waste and surplus food management 5) Social impact and economic contribution 6) Good health and well-being 7) Governance and anti-corruption 8) Occupational health and safety & labor practices 9) Human capital development, and 10) Responsible supply chain.
The Company established policies and operational guidelines under the 3 pillars of sustainability framework comprising of 1. Environment – to ensure environmentally friendly business operations, 2. Social – to facilitate and promote sustainable value within society and communities, and 3. Governance and Economics – to strengthen business capacity through transparent and fair supervision while emphasizing personnel well-being and development alongside sustainable organizational growth.
Corporate Philosophy
Through happy employees, we desire to see smiles from customers
Aspiration : “GIVING & SHARING”
Vision Sustainability “An organization that provides convenience to the community and well-being and happiness to society”
Mission To Sustainability
- Achieving operational excellence, creating sustainability in providing convenience to communities creating well-being and happiness for society, achieving global and national recognition
- Improving the supply chain and value chain to meet ever-changing world conditions
- Cultivating good conscience and public mind in the DNA of employees
Sufficiency
Economy
CPG Values /
Our Way
TQM /
CP Excellence
The 10 UNGC
17 SDGs & UNGP
Domestic & International Regulations & STD
Element of Sustainability
Environmental
7 Go Green : for a sustainable environment and society
Climate Resilience
Efficient use of resources and Energy
Sustainable Packaging Management
Sustainable Waste and Surplus Food Management
Ecosystem & Biodiversity Protection
Social
7 Go Together : to promote and create a variety of values for society
Social Impact and Economic Contribution
Education and Lifelong Learning
Good Health & Well-being
Food and Water Security & Access to Well-being
Stakeholder Engagement
Governance and Economic
7 Go Right : manages under governance framework throughout the entire value chain for sustainable growth
Corporate Governance and Anti-Corruption
Human Rights and Labor Practices
Leadership and Human Capital Development
Innovation and Value creation
Responsible Supply Chain Management
Economic Stability
HARMONY
5 Core Competencies
The Company’s desired employee competencies
1.Achievement (love work)
2.Customer Service Orientation (love customers)
3.Integrity (love honesty)
4.Organization Commitment (love organization)
5.Team Work and Cooperation (love team)
7 Values
The Company’s desired shared values
strength / courage / verbal honesty / unity / generosity / respecting others / enjoying beauty of life
11 Leadership
Essential Leader Skills
Junior Management : sincerity / non-arrogance / verbal consciousness / non-power abusive
Middle Management : good role modeling / possessing fairness / merciful / decisive
Top Management : societal care / cultivating good people / open mindedness
