Message from Chairman

The Company is committed to “Giving and Sharing Opportunities” to become one that stands with Thai society, in accordance with the environmental strategic framework “7 Go Green”, the social strategic framework “7 Go Together”, the governance strategy of “7 Go Right”, while simultaneously raising awareness and promoting sustainable business guidelines for suppliers. I firmly believe that the joined forces and unity among all employees will advance the Company forward to stable growth and sustainably achieve the goals.

Presently, the economic, social and environmental challenges have become complicated. Every issue is interconnected and significantly correlated. The Company is fully cognizant that it is insufficient to drive only one sole dimension. CP ALL Plc. and its subsidiaries are thus committed to develop and adjust strategy in business conduct, ensuring challenges in all material topics are addressed under sustainability strategy. Consideration is unwaveringly given to stakeholders across all sectors in every business activity, inclusive to diverse risks, opportunities, fundamental human rights and freedom. This ascertains personnel, stakeholders and the public have their freedom, stability and security, are treated equally and fairly, received products for good-well-being. This encompasses access to compulsory education and participation in natural resource conservation.

The Company is committed to “Giving and Sharing Opportunities” to become one that stands side by side with Thai society, in accordance with the environmental strategic framework “7 Go Green”. The framework systematically addresses management of resource, energy, logistics and green packaging from upstream to downstream. Additionally, the social strategic framework “7 Go Together” delivers knowledge and professional capacity to SMEs, farmers, vulnerable groups. This was achieved by promoting education, developing youths, supporting activities, enhancing life qualities, providing disaster relief to society and communities. Furthermore, the governance strategy of “7 Go Right” for corporate good governance throughout the value chain. This was enabled via transparent and traceable work process, while simultaneously raising awareness and promoting sustainable business guidelines for suppliers.

The Company has laid out clear sustainability goals and become one of the leading global businesses for over 6 years. CP ALL has raised awareness to the Company’s personnel continuously and conduct business while maintaining balance with sustainability. With an ambition, the Company has laid out sustainability strategic goal, particularly the goal to resolve global warming. The target is to drive forth the Company to achieve carbon neutral and Zero Waste by 2030, as well as Net Zero GHG Emissions within 2050.

In recognition of these notable goals, the Company has adjusted the process and procedures in the assessment of 15 material topics. Considerations and assessment of significant impacts were conducted with relevant stakeholders throughout the value chain, encompassing positive and negative impacts. This was achieved in tandem with consideration of human rights risks and impacts. Simultaneously, the Company also develops policies, management approach, operation guidelines, and a monitoring process to consistently ensure progress is in accordance with the Company’s goals. Additionally, innovation and technology were implemented throughout the production and service chain in the business sector. Examples include enhanced proportion of renewable energy used, biomass, green innovation, and technology investment, as well as facilitating farmers in mitigating greenhouse gas emission in agriculture. Nowadays, these are the chances in turning crisis to business opportunities.

Furthermore, the Company has elevated a waste-related risk management approach and measures to support the government’s packaging waste reduction laws. Similarly, CP ALL also develops Flood Scenario & Preparation plans for 7-Eleven to mitigate impacts from rising sea level and erosion from brackish water. The Company also promotes and reinforces SME’s preparedness in the category of fresh food, accommodating regional rail logistics to foster suppliers’ competitive capacity in the regional market.

I would like to take this opportunity to thank all employees for their commitment to the Company’s value and acting as a great example for society in various ways. This goes for every single employee who helped foster and propel the Company over COVID-19 crisis, through application of innovation and technology, effectively transitioning the Company into a digital era. I firmly believe that the joined forces and unity among all employees will advance the Company forward to stable growth and sustainably achieve the goals.

CP ALL prioritizes efforts to minimize environmental impacts, as well as increasing renewable energy proportion in use. Simultaneously, CP ALL conducts human rights work according to international principles to reduce disparity and foster equality within the Company, all under the foundation of good corporate governance “honesty, transparency, fairness, considerations to communities, society and the environment”. Therefore, CP ALL can successfully build confidence for every stakeholder groups on the basis of “3 benefits: for the country, the people and the Company.”

2022 was the year in which CP ALL face challenges in business operations. This was a result of an economic crisis, political conflicts between superpower countries, as well as the continuous increase of global community’s interests in climate change. The Company steadily maintained standards when it comes to strategic operations and sustainability goals, with notable success. CP ALL was awarded “Leading ESG 2022” from efficient sustainable development performance, as well as the 12th Asian Excellence Awards 2022 for a total of 5 awards. This undoubtably reflects the commitment to conduct business with environmental and social responsibility, as well as corporate governance. Following continuous effective ESG performance, the Company has been listed as a DJSI member for Food & Staples Retailing industry, in DJSI Emerging Markets for the 6th consecutive year (2017-2022) and DJSI World for the 5th continuous year (2018-2022). This includes being assessed and listed as a member of FTSE4Good Index in the category of Food Retailer & Wholesalers, as well as receiving an A grade for CDP assessment in climate change management and an MSCI assessment for ESG performance. Such achievements affirm CP ALL as a ‘global sustainable company,’ aligning with the Company’s commitment to conduct business sustainably across all dimensions for 35 years.

Following the Company’s success in sustainability performance, CP ALL believes that business can grow sustainably with a sustainability vision of “An organization that provides convenience to the community and well-being and happiness to society” Notably, the awards and recognition for the Company serve as a factor to enhance investor’s confidence when it comes to investment decisions according to environmental factor, social factor and corporate governance, in tandem with the Company’s financial performance analysis. This enables long-term compensation.

Furthermore, CP ALL prioritizes efforts to minimize environmental impacts, such as plastic waste management, food waste management, sustainable packaging management, as well as increasing renewable energy proportion in use. Simultaneously, CP ALL conducts human rights work according to international principles to reduce disparity and foster equality within the Company, all under the foundation of good corporate governance “honesty, transparency, fairness, considerations to communities, society and the environment.” Therefore, CP ALL can successfully build confidence for every stakeholder groups on the basis of “3 benefits: for the country, the people and the Company.”

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