CP ALL Public Company Limited and its subsidiaries (“the Company”) have initiatives related to good health and nutrition and operate under the Health and Nutrition Policy-involving food products, access to information, and communication on the issues. Examples of these operations are food production processes that comply with national regulations and standards, promoting activities on the access to good health for consumers. The Company also collaborates with internal and external departments to exchange knowledge, seek advice, participate in research, and develop healthy food products, for example, food products without sugar, no artificial colors, no fat, dietary fiber, iron, etc. Other activities include selecting quality ingredients from responsible, certified, and verified sources, especially for Genetically Modified Organisms (GMOs) goods. In addition, the Company formulates a strategy to create customer awareness. The initiatives include adjusting the image of the 7-Eleven stores, efficiently arranging healthy food products for more convenience and access for consumers as well as organizing a campaign to stimulate the consumption of Health and Nutrition Products. Moreover, due to the COVID-19 pandemic, the Company has set measures to maintain a hygienic and safe environment to build confidence for customers in 7-Eleven stores. Routine activities are cleaning the surface area regularly, determining specific service areas to maintain social distancing, requiring all customers to wear masks and get a temperature check before to store entry, as well as educating and communicating with employees about epidemic prevention measures; that they need to wash their hands every time before touching and preparing products.

Criteria for Products that are Considered Health Products

The Company is committed to developing healthy products by defining criteria for four categories of healthy products:

Products that are certified or pass the criteria for “Healthier Choice” or Thai Healthier Logo certified by the Institute of Nutrition, Mahidol University

Foods that have an increased or
decreased nutrition or without nutrients according to the law or
standards, e.g., according to the announcement of the Ministry of Public Health (No. 182) B.E. 2541 (1998)

Fresh vegetables and fruits or foods that retain their natural benefits or have not to pass manufacturing processes or food with nutrition and sufficient energy for one meal

Medical food, functional food, or food supplement according to the announcement of the Ministry of
Public Health (No. 238) B.E. 2544 (2001) and the Ministry of Public Health (No. 293) B.E. 2548 (2005)

Examples of Healthy Products Available at 7-Eleven Stores

1. Ready-to-Eat Water Chestnuts

Product Features:

Water chestnuts are selected from Si Prachan District, Suphan Buri Province, the best plantation area in Thailand. Chestnuts selected are large-sized, white, and light yellow in color, sweet in taste, crispy, firm, juicy, peeled, and ready to eat. The chestnuts are rich in nutrients

Health Benefits:

– High in fiber, which is beneficial for the digestive system, reduces constipation, supports proper functioning of the digestive system, and also helps to control the blood sugar level and cholesterol level
– High in Purin, which helps quench thirst and cool down. Other benefits are eliminating waste within the body and nourishing the lungs

Release Date:

20 May 2021

Number of stores the products are available:

all stores nationwide

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2. Stir-fried Fusilli with Chicken (Chef Cares Brand)

Product Features:

Secret menu created by the master of street food. Make ordinary menus special. Using fusilli imported from Italy, stir-fried with chunky chicken pieces and secret recipe curry. It is also rich in nutrients from vegetables. The ingredients are roasted in a hot pan to bring up the aroma, just like eating at a restaurant

Health Benefits:

a source of protein and provides nutritional values

Release Date:

28 October 2021

Number of stores the products are available:

all stores nationwide

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3. Mama Oriental Kitchen, Bacon Carbonara Flavor 85 g.

Product Features:

The new flavor of Mama Oriental Kitchen Instant Noodles this year is Dry Bacon Carbonara and Carbonara Sauce. Rich with cheese, sprinkled with bacon. Crispy, fragrant, creamy, the sauce goes well with the thick and soft noodles

Health Benefits:

The product meets the criteria for obtaining the Healthier Choice label within the instant noodles category. The product contains no more than 1,400 mg of sodium per serving over 70 g.

Release Date:

1 July 2021

Number of stores the products are available:

all stores nationwide

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4. Vitaday, Vitamin C Collagen Orange Flavor 480 ml.

Product Features:

help to strengthen immunity and slow down skin aging: no sugar, no fat, no sodium-the products for health enthusiasts

Health Benefits:

Vitamin C 200% imported from the United Kingdom
– Strengthen the immunity
– Antioxidant
Collagen 2,000 mg.
– Support collagen formation for the normal functioning of the skin
– Nourish and slow down skin aging

Release Date:

13 May 2021

Number of stores the products are available:

all stores nationwide

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5. Singha Lemon Yuzu Soda 330 ml.

Product Features:

Sugar-free drink, 0 calories, and high in vitamin C. Suitable for health enthusiasts who want refreshing drinks

Health Benefits:

A Healthier Choice label

Release Date:

3 June 2021

Number of stores the products are available:

all stores nationwide

Building Awareness; Promoting Consumption of Healthy Products

The Company cooperates with various agencies internally and externally that have expertise in food—these are the National Science Technology and Innovation Policy Office (STI), Institute of Nutrition, Mahidol University, and CP Food Lab Company Limited, which is the Company’s food research, development and analysis company; it is profiled in the Food Inno-polis project, which is responsible for research and development and balancing products’ nutrition such as sodium, sugar, fat, trans-fat, etc. to meet the needs of consumers in each age range and those who require specific nutrition such as patients, etc.

Examples of health products developed by the Company in collaboration with the Mahidol Institute of Nutrition by using Nutrient Function Claims

1. Pork boiled rice for the elderly

Product Features:

Easy to chew, suitable for the elderly who have lost teeth or other elders

Health Benefits:

Easy to digest, nutritious, and has a vitamin B complex. Vitamin B1, B2, B6, B12, folate and dietary fiber, low sodium 310 mg.

Release Date:

January 2019 – Present

Number of stores the products are available:

10 stores in Bangkok hospital and 300 upcountry stores

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2. Jumbo Big Pao Vegetarian

Product Features:

High vitamin B complex (B6, B12), high pantothenic acid, and high vitamin E, enough for daily consumer needs

Health Benefits:

Vitamin B6 and B12 contribute to the normal functioning of the nervous system. Vitamin E helps in antioxidant activities. Pantothenic acid helps the body to run energy from normal metabolism

Release Date:

March 2020 – Present

Number of stores the products are available:

all stores nationwide

The Company provides labeling of nutrition on the products for standard compliance. The label details the key ingredients, usage guidelines, and storage guidelines-the objective is to clarify the products and help consumers know the nutritional value and can avoid nutrients that may cause harm. Also, the Company encourages suppliers to develop a Guideline Daily Amounts (GDA) nutrition label and display calories, fat, sugar, and sodium values, both compulsory by the law 100% and by the voluntary sector, with cover all product categories, amounting to 37.78%.

Examples of products that display nutrition labels and products labeled with GDA’s calories, fat, sugar, and sodium labeling

Genetically Modified Organisms (GMOs) Product Management

Consumers are still concerned about Genetically Modified Organisms (GMOs), so the Company is committed to sourcing its raw materials from responsible sources throughout the supply chain. The Company establishes a clear management policy for GMOs in accordance with the national legal and regulatory requirements. Other activities include endorsing suppliers in the selection of products through answering the questionnaire and providing evidence of GMOs products in the risk category as required by law. In addition, the Company also requires product labeling to display details of the products’ ingredients or GMO information-the purpose is to ensure that the food is safe and certified by a reliable agency.

Strategic Projects

In 2021, under the strategy of “Product, Place, People, Channel, and Technology,” the Company implements the following strategic projects:

“Eat Well, Live Well, Be Happy” Project

The Company has carried out the “Eat Well, Live Well, Be Happy” Project for the 3rd year consecutively in 2021. The Company responds to the needs of all customers and raises awareness about the project to both online and offline channels by expanding the project to more than 3,874 7-Eleven stores. The 7-Eleven stores that participated in the project had sales of food and beverages in the health category of 4,069 million Baht, accounting for 24.2% of the total sales of all stores participated. In addition, 7-Eleven stores are being built to be community wellness centers’ through the eXta
drugstores and the network of stores—there are pharmacists ready to give advice and provide the service. In 2021, due to the situation of the COVID-19 pandemic, the increased rate of infection caused people to take more care of their health. The behaviors are apparent via careful selection of health products—for both preventive care and good health maintenance. Some behaviors are changed as a result of the Work from Anywhere policy. Consumers tend to cook their food to ensure that the food consumed is fresh, clean, and safe. The “Eat Well, Live Well, Be Happy” Project selects products that meet the needs of customers by adding more healthy products to the shelf-e.g., ready-to-drink, ready-to-eat and ready-to-cook products, and a variety of other healthy products with the focus on ready-to-cook food, meat and vegetables, fresh fruits, products according to the market trends, and medicine. Medicines that are available are over-the-counter drugs, generic medicines, herbal remedies, medical equipment, vitamin supplements, etc.-all of which can be ordered via the 7Delivery application, a fast and convenient service that delivers any order to a customer’s home.

Furthermore, customers can order these health products via the Health Icon in the 7Delivery application. The Company also campaigned for healthy consumption, such as calorie-controlled menus, recommending food menus with appropriate calories range, and introducing products with nutrition symbols “Healthy Choices” as healthy options for consumers.

The Company also promoted the All PharmaSee application; the application provides free pharmacist consultancy service 24 hours a day via the app. “Eat Well, Live Well, Be Happy” Project aims to provide health-oriented products and services for customers and surrounding communities in a sustainable way.

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Tao Kae (Entrepreneurs) Project: “Community Health Center”

The Company operates the Tao Kae (Entrepreneurship) Project: “Community Health Center” by expanding the scope of convenient access to health services and products for the community through various maneuvers as follows:

• Expand the scope of 7-Eleven stores to become community health centers
• Train pharmacists at eXta drugstores to become “entrepreneurial pharmacists.”
• Train employees of 7-Eleven stores to be Health Masters
• Create awareness and publicize the application “All PharmaSee” for health consulting services with pharmacists
• Meet individual customer needs through customer insight assessments from the All PharmaSee app
• Integrated collaboration between All PharmaSee and True Health applications to provide the best service for customers

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Healthy Product Development Project, Private Brand

The Company has established guidelines for health with reference to the food standards announced by the Ministry of Public Health and other relevant standards. The Eat Well logo standards are designed according to the Company. The healthy food products for Private Brands’ food and drink categories are ensured to pass the criteria of “Healthy Choices” certified by the Institute of Nutrition, Mahidol University. In 2021, there are 31 privately developed products (Private Brands) that have passed the aforementioned standards (SKUs). Examples of healthy products are as follows:

1. 12-whole grains sandwich stuffed with chicken breast dressing

Product Features:

More than 12 types of whole grains flour sandwich; ingredients include pumpkin seeds, white sesame, poppy seeds, chia seed, buckwheat, corn kernels, flakes, wheat kernels, triticale rice, millet seeds, white quinoa, red quinoa, and soybeans—the sandwich contains fiber and vitamins, and good fats, reducing the risk of heart disease and blood cholesterol. Chicken breast stuffed with low sodium spices with a mixture of bell peppers, chili, and parsley. Only well-selected quality chicken breast is used. The process involves the chicken breasts being trimmed and baked. The sandwich is rich in protein and with low-fat roasted sesame dressing—resulting in an aromatic roasted sesame smell. After baking, the sandwich is crispy on the outside and soft on the inside, sweet taste, filled with soft marinated chicken breast, the taste is slightly salty, and it has a tint of a sweet and sour taste from the roasted sesame dressing, giving the filling a creamy texture on the chicken pieces, giving it a mellow taste that goes together perfectly

Health Benefits:

160 Kcal, rich in protein, and contains dietary fiber

Release Date:

24 June 2021

Number of stores the products are available:

all stores nationwide

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2. Black Sesame Cereal Sandwich with Tuna Salad

Product Features:

It has the aroma of black tea and the refreshing tart taste of lemon, uses sweetener instead of sugar, and has low calories

Health Benefits:

190 Kcal, high protein, a source of calcium and Vit.B1

Release Date:

14 January 2021

Number of stores the products are available:

all stores nationwide

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3. Butterfly Pea Honey Lemon Coffee

Product Features:

Roasted coffee, medium to dark, a strong coffee flavor with a sweet honey aroma. And the refreshing sour taste of lemon

Health Benefits:

total sugar no more than 18 g. at the consumption of 480 ml, total cholesterol
< 1 g. / 100 ml, sodium < 100 mg./ 100ml <40 kcal/ 100 ml (sweetener instead of sugar)

Release Date:

20 May 2021

Number of stores the products are available:

all stores nationwide

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4. Rice topped with stir-fried pork and basil

Product Features:

The pork that has been selected only for the pork thigh without fat. And stir-fried with spices and basil seasoning. The basil leaves are especially aromatic since the basil is of wild basil species and therefore smells better than common basil and has an umami flavor. The product is controlled according to the health choice criteria with nutritional value

Health Benefits:

The product has a nutrition symbol “Healthier Choice label” for this Main Meal category. The nutritional value of 8 categories is as follows; protein, calcium, iron, dietary fiber, total fat, saturated fatty acids, sugar, and sodium, as well as having to control the calories to be at the range of 250-500 kcal. (380 kcal.)

Release Date:

13 May 2021

Number of stores the products are available:

all stores nationwide

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VG for Love Project

CPRAM Company Limited continues to develop product categories under the brand “VG for Love,” which is a new food category for the consumer group that chooses to mainly consume plants or “Plant-Based Diet.” The lifestyle corresponds to the four types of love: love of health, love of animal life, love for the environment, and love for the earth. The project aims for the food chain balance.

Vgan-J

The food for those who eat plants primarily by abstaining from animal products and plants that have a pungent smell

Lacto Veggie

The food for those who eat plants primarily by abstaining from animal products. However, there can consume dairy products

Lacto-Ovo Veggie

The food for those who eat plants primarily by abstaining from animal products. However, there can consume both of dairy and egg products.

Vgan

The food for those who eat plants primarily by abstaining from animal products

Ovo Veggie

The food for those who eat plants primarily by abstaining from animal products. However, there can consume egg products